The Kano Model
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Free PowerPoint and Google Slides Template


The Kano Model is an editable free animated presentation diagram template that works in Google Slides and PowerPoint has a horizontal timeline layout and represents 5 circles bent by a zigzag curve ribbon as a concept of strategy or project milestones.

Kano analysis is a tool that helps businesses to enhance their product and service based on customer emotions. The Kano Model is a theory of product development and customer satisfaction developed in the 1980s by Japanese researcher and consultant Professor Noriaki Kano that classifies customer benefits or product features into 5 emotional response types:

1. Must-be (or must-have) features.
2. Performance features,
3. Attractive features,
4. Indifferent features,
5. Reverse features.

This is a simple and versatile technique for determining what features a product or service should have based on how it will satisfy the customer.

Use this 5-Step Horizontal Process Flow free presentation template to impress your audience with an outstanding 5-Step Horizontal Process Flow Free PowerPoint Template to ensure consistency and efficiency across all balanced scorecards. Create professional PowerPoint presentations or Google Slides presentations on product and service improvement topics that appeal to global audiences. Download instantly, tailor it with your information, and use it to look like a presentation pro.

Template Features:


* 100% editable and easy to modify
* 2 dark and light animated slides to impress your audience
* Contains easy-to-edit graphics
* Designed to be used in Google Slides and Microsoft PowerPoint
* PPTX format file
* 16:9 widescreen format suitable for all types of screens
* Includes information about fonts, colors, and credits of the free resources used.